Sean Smith

Product Design Leader with 15+ years of experience shaping AI-native, cross-platform experiences. Skilled at scaling and mentoring teams while contributing hands-on to design craft, systems, and strategy. Known for a player–coach approach that combines clarity and craft to deliver human-centered product design at scale.

Microsoft | 2015–Present
Design leadership across Outlook and SMB incubation teams spanning mobile, web, and desktop. Launched AI-native features, incubated new products, and scaled cross-platform systems.

Microsoft Outlook | 2021–Present

Principal Product Design Leader | 2025–Present

Principal Product Design Manager | 2022–2025

Senior Product Design Manager | 2021–2022
  • Led cross-platform initiatives including Reading experiences and AI-native Copilot workflows across Outlook's desktop, web, and mobile apps, impacting hundreds of millions of customers worldwide, with usage and adoption more than doubling during my tenure.
  • Operated as a player–coach, balancing hands-on design, prototyping, and decision-making with long-term strategic direction and cross-functional leadership.
  • Managed and mentored a global design org of 11 direct and dotted-line reports across the US, China, and Australia, supporting multiple designers' growth from apprentice level through promotions up to principal.
  • Extended influence through global design partnerships, collaborating with designers across the US, Latin America, Europe, India, and China to align Outlook mobile experiences worldwide.
  • Guided a progressive adoption of design systems, reducing design debt, improving usage for Outlook mobile and partner teams, and aligning more closely with the Microsoft Fluent system.
  • Partnered with product, engineering, and AI/ML leaders to align business priorities with user needs, influencing adoption of Copilot and other AI-native features across consumer and enterprise endpoints.
  • Contributed to integration efforts within Microsoft 365, ensuring Outlook complemented adjacent apps and supported a consistent suite-wide user journey.

Contact

Professional Development

Future London Academy
Executive Programme for Design Leaders ("Design MBA") | 2025-2026
International program for experienced design leaders, covering strategy, business, and organizational leadership through in-person modules in London and California. Participants include design executives from global companies and studios.
Designer Fund
Design for Business Impact | 2019
Design leadership series with case studies from Pinterest, Gusto, Slack, and Dropbox, focused on connecting craft to business outcomes and strategic influence.
CodePath
SwiftUI for Designers | 2015
A hands‑on technical course providing app prototyping skills in SwiftUI tailored to designers. A practical, bootcamp-style introduction to native iOS prototyping tools.

Education

Art Institute of California - San Francisco
Graphic Design | 2007-2010
Academy of Art
Graphic Design | 2006-2007

Skills

Design Leadership & Management
Design Leadership, Design Management, Team Hiring, Team Resourcing, Sprint Facilitation, Mentorship
Product Thinking & Strategy
Product Strategy, Human-Centered Design, Storytelling, Collaboration, Cross-functional Alignment
Emerging Tech & AI
Generative AI Design, AI-Assisted Workflows, Prompt Design, Transparency in AI, Ethical AI Principles
Design Systems & Platforms
iOS, Android, iPadOS, MacOS Design, Design Systems, Fluent Design, Web Design
Tools & Craft
Figma, Sketch, Prototyping, Cursor, Lovable, Motion Design